Privacy Policy Overview

Our personal data handling practices

Introduction to This Policy

Quintalivexa is committed to protecting the privacy of visitors and clients. This document describes our practices in line with South African law, including POPIA requirements.

Your personal information is collected and used only for agreed business purposes, with transparency and your security as our guiding principles.

What Data We Collect

We collect information you provide directly and data gathered automatically through your site interactions.

Information You Give Us

  • Details filled in on forms or via email contact
  • Feedback or survey contributions
  • Any support queries you submit
  • Business and personal contact details
  • Preferences for services or marketing

Data Collected Automatically

  • Technical data (device, browser, OS)
  • IP address and access times
  • Cookies and usage analytics
  • Pages visited and time spent on site
  • Navigation and referral links used

How We Use Your Data

All information is used for service delivery, communication, and service improvement only.

  • Providing SEO and related services requested
  • Answering your questions and requests
  • Improving our website and user experience
  • Sending important service updates
  • Compliance with legal requirements
  • Business administration and analytics
  • Optional marketing (with consent)

Our Commitment: Your data is never sold. We maintain safeguards in accordance with South African regulations and best industry standards.

When We Share Data

We share personal information only as required to deliver services or by law, never with unrelated third parties.

Service Providers

Third-party service vendors may access data only for required tasks tied to your needs and our contracts.

Legal Disclosures

We may disclose data only if required by valid legal obligations or government request.

Anonymous Analytics

We use non-identifiable analytics to improve our website and services responsibly.

Your Rights and Choices

You may request access, correction, deletion or restriction of your data at any time, subject to lawful exceptions.

  • Access your details upon verified request
  • Correction of inaccurate information
  • Request deletion where applicable
  • Seek data in portable format
  • Object to processing for direct marketing
  • Restrict processing in specific cases

To exercise your rights, use our contact form or email. We respond to valid requests promptly.

How We Protect Data

Administrative and technical safeguards prevent unauthorized access, following POPIA and best practice.

Technical Safeguards

  • Encrypted data transmissions
  • Regular access control reviews
  • User authentication for system access
  • Data backups and secure storage

Organizational Procedures

  • Internal privacy training
  • Restricted data access by role
  • Vendor risk management
  • Data incident response protocols

How Long We Keep Data

Personal data is only kept as long as needed for legal and business objectives.

  • User account information is stored as long as active
  • Analytics/study data is anonymized for reporting
  • Email and form queries are kept for workflow
  • Financial documents are retained per law
  • Marketing consent kept till revoked

Erasure or anonymization follows service completion or as law requires.

International Data Transfers

Transfers beyond South Africa follow international standards and protections as set by law.

  • Standard data protection clauses apply
  • Contractual safeguards for data use
  • Vendor due diligence assured
  • Transfers only where necessary for service

Cookies & Similar Technologies

Various cookies and similar tools improve your experience, analytics, and service. See our cookie policy for details.

Types of Cookies Used

  • Required for core site functionality
  • Analytics and site improvement
  • Save preferences when used
  • Enhance features or content display

You can manage cookies via your browser and policy settings anytime.

Policy Updates & Changes

Material changes to this policy will be announced and noted on the site. See latest update date below.

  • Website update banner
  • Email to affected users (if any)
  • Change notice in footer
  • Summary of major updates published

Minor text revisions may occur without prior notice.

How to Contact Us

For privacy questions or rights requests, contact us by form or dedicated privacy inbox.

Quintalivexa

3 Bridgeway, Century City, Cape Town 7441 South Africa

Phone: +27157592729

Email: content@quintalivexa.sbs

Privacy Policy last updated: February 22, 2026

Effective from: February 22, 2026